The growth story of Tata Power, India??s largest power company, has kept pace with changing times at times, anticipating it, writes former managing director F. A. Vandrevala. During my short stint at Tata Power from 2001 to 2005, the Company saw many changes internally and externally. Internally, the main thrust was to convert excellent farmers to aggressive hunters. We had a ring fenced licence for Mumbai with little or no competition. Fuel costs were passed on and oil accounted for about 30 % of our energy cost. Capital costs were a boon as higher capital costs gave us better returns. The focus was on reliability and continuity.
The challenge lay in convincing others that this placid state of affairs would not continue for long. There was passive agreement, but not active commitment. We had to make the elephant dance by burning platforms internally. Subsequent external changes helped.
To improve coordination and motivation, the Carnac sub-station was revamped to accommodate employees from the Sterling and Dharavi offices. A well equipped clinic was opened at Carnac. So many changes happened in those days in Tata Power. Employee engagement and employee satisfaction increased significantly for employees in both the officer and union categories. The company ethos changed from operational excellence at high cost to business excellence at optimal cost. However, my personal view is that since power is a regulated business, global expansion will have its constraints and special restrictions. I wish Tata Power all success.